Conditions of Use

Terms of Service 
1. ScopeThe following terms and conditions apply to all orders via our online shop by consumers and entrepreneurs.A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed. Entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.These terms and conditions also apply to future business relationships with entrepreneurs, without us having to refer to them again. If the entrepreneur uses conflicting or supplementary general terms and conditions, their validity is hereby contradicted; they only become part of the contract if we have expressly agreed to this.
2. Contractual partner, conclusion of contractThe purchase contract is concluded with TÄSLER - industrial packaging (Rainer Täsler).The presentation of the products in the online shop does not represent a legally binding offer, but a non-binding online catalogue. You can initially place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by using the steps provided for this purpose in the ordering process and use the explained correction aids. By clicking the order button, you place a binding order for the goods contained in the shopping cart. The receipt of your order is confirmed by email immediately after the order has been sent and does not constitute acceptance of the contract. We can accept your order by sending a declaration of acceptance in a separate email or by delivering the goods within 2 days.A binding contract can also be formed beforehand as follows:If you have chosen the PayPal payment method, the contract is concluded at the time you confirm the payment instruction to PayPal.The language available for the conclusion of the contract is German.We save the text of the contract and send you the order data and our terms and conditions by email. You can also view and download the General Terms and Conditions here on this page at any time. You can view your past orders in our customer login.
3. Terms of Delivery Shipping costs are added to the stated product prices. You can find out more about the amount of shipping costs in the offers.In principle, you have the option of collecting the goods from TÄSLER-IVP -, Letter Berg 102 -, 48653 Coesfeld-Lette -, Germany during the following business hours: - Mon - Thurs 8.00 a.m. - 10.00 a.m.
4. Payment The following payment methods are available in our shop:PayPal You pay the invoice amount via the online provider Paypal. You must be registered there or register first, identify yourself with your access data and confirm the payment order to us. You'll get more information during the ordering process. If you choose the PayPal/Paypal Express payment method, an additional 0 percent of the purchase price will be incurred as costs.invoice The term of payment is 14 days after receipt of the invoice by emailCash on pickup You can pay for your goods in cash or by card when you pick them up.In all cases, you will of course receive an invoice with VAT shown.
5. Right of Withdrawal Consumers are entitled to the statutory right of cancellation as described in the cancellation policy. Entrepreneurs are not granted a voluntary right of withdrawal.
6. Retention of TitleThe goods remain our property until full payment.The following also applies to entrepreneurs: We reserve title to the goods until all claims from an ongoing business relationship have been settled in full. You may resell the reserved goods in the ordinary course of business; You assign all claims arising from this resale to us in advance - regardless of whether the reserved goods are combined or mixed with a new item - in the amount of the invoice amount, and we accept this assignment. You remain authorized to collect the claims, but we may also collect claims ourselves if you do not meet your payment obligations.
7. Damage in transitIf goods are delivered with obvious transport damage, please report such defects to the deliverer as soon as possible and contact us immediately. The omission of a complaint or contact has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, they help us to be able to assert our own claims against the carrier or transport insurance.
8. Warranty and GuaranteesThe statutory liability for defects applies. Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the shop.Additional agreements (applies only to the purchase of accessories and spare parts, except seals): The TÄSLER-IVP 3-year guaranteeIn addition to the statutory warranty obligation, we offer all consumers the benefit of a guarantee for a total of 3 years from the transfer of risk for all defects occurring during this period that can be proven to be due to a material or manufacturing defect, taking into account the following conditions.a) Are excluded from the guarantee - seals - Products that are subject to wear and tear due to use or other reasons. - Frost damage and damage caused by improperly used chemicals.b) We further assume no guarantee for - Product defects that are due to incorrect operation or non-observance of operating instructions, improper use, improper use, overload or lack of maintenance and care, - Damage and defects to the product when using third-party parts that are not original parts from the manufacturer, - products on which unauthorized repair attempts have been made, - Products with slight deviations from the target condition that are irrelevant to the value and usability of the product.c) For all defects acknowledged in the warranty obligation, the rectification takes place in such a way that the defective product is repaired free of charge or replaced with a technically perfect product, at our discretion. The replaced parts or products become the property of TÄSLER - Industrial Packaging. d) Warranty claims must be made within the warranty period. The return of the products must be coordinated with us. We will either arrange for a collection or send you a freeway ticket (only in Germany). The costs of returning the goods outside of Germany are fully borne by the customer. The original invoice or a copy of the invoice must be enclosed with the return as proof of the guarantee. Prepaid returns will not be accepted.e) If the goods have to be sent to an address outside of Germany after the guarantee has been provided, the customer bears the costs of the return shipment.f) Claims other than the right to rectification of defects in the product specified in these guarantee conditions are not justified by this guarantee.g) If the product is repaired during the warranty period, the warranty period will neither be extended nor restarted, but will expire after the agreed period of 3 years.h) Only the first purchaser is entitled to a warranty service and this expires if the product is resold by the first customer. The guarantee is not transferable. Note: We offer our customers the advantage of the TÄSLER-IVP 3-year guarantee in addition to the statutory guarantee. The statutory warranty and the exercise of the right of withdrawal for consumers are in no way restricted by the TÄSLER-IVP 3-year guarantee.
9. Online Dispute Resolution Online dispute resolution in accordance with Art. 14 Para. 1 ODR-VO: The European Commission provides a platform for online dispute resolution (OS), which you can find at
10. Final ProvisionsIf you are an entrepreneur, then German law applies to the exclusion of the UN Sales Convention.If you are a merchant within the meaning of the Commercial Code, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between us and you is our place of business.****
Additional conditions for RETURNS from commercial customersYou are welcome to return incorrectly ordered items. Simply send it back to the following address.
TÄSLER IVP / Dept. Returns / Letter Berg 102 / D-48653 Coesfeld-Lette
However, PLEASE note the following additional regulations, since commercial customers have no right of withdrawal ....
You bear the shipping costs for the outward journey. You bear the shipping costs for the return journey.We charge a flat rate for accessories in the amount of 15.00 euros for the reversal, flat rate for each return